Delivery & Fulfilment Policy

Dreamleap Initiative Foundation (“Dreamleap”, “we”, “us”) is a registered non-profit organisation. We do not sell or ship physical goods through this website. This policy explains how we fulfil our obligations to donors after a contribution is made.

1. Donation Confirmation

Upon successful payment, an automated confirmation is sent to the email address provided at checkout, typically within a few minutes. If you do not receive a confirmation within one hour, please check your spam folder before contacting us.

2. Tax Receipts (80G Certificates)

Dreamleap is registered under Section 12A and holds 80G approval, entitling Indian taxpayers to a deduction on donations made to us. A digitally-signed 80G receipt is issued electronically — no physical document is posted. Receipts are delivered to your registered email address:

• One-time donations: within 7 working days of the contribution date.
• Recurring donations: within 7 working days after each billing cycle.

If you require a receipt for a prior financial year or have not received yours, write to us at info@dreamleapfoundation.org with your transaction reference and we will re-issue it within 5 working days.

3. Campaign Impact Updates

Donors who contribute to a specific cause may receive periodic impact updates (reports, photographs, or summaries) by email. These are delivered digitally and at no additional cost. Frequency varies by campaign.

4. No Physical Goods

No physical merchandise, certificates, or mailings are dispatched as part of a standard donation. Any exceptions (e.g., event tickets or promotional items linked to a specific campaign) will be clearly described on the relevant campaign page and governed by terms stated there.

5. Contact

For any fulfilment-related queries, reach us at:
Email: info@dreamleapfoundation.org
We aim to respond within 2 working days.